Customer Background

Bangalore Electricity Supply Company (BESCOM) manages power distribution across eight districts in Karnataka, serving more than 20 million people. With 4 operating zones, 9 circles, and 500+ section offices, BESCOM sought a modern Oracle ERP and Oracle Cloud Infrastructure (OCI) solution to replace its outdated legacy systems. The company required a platform capable of improving data consistency, strengthening compliance, and enabling smooth operations across finance, HR, and procurement functions.

The Business Need

BESCOM faced limitations with its legacy systems, resulting in inefficiencies, delays, and challenges in ensuring data accuracy and governance. The BESCOM required:

• A proven Oracle ERP software solution to replace aging applications
• Improved timeliness, accuracy, and safeguarding of information using Oracle Cloud Infrastructure (OCI).
• Streamlined workflows for finance, HR, supply chain, and project management integrated through Oracle Fusion Applications.
• Stronger governance and internal control using Oracle Financial Services Software for compliance tracking. 

Ekfrazo’s Approach – Oracle ERP Deployment

Ekfrazo Technologies guided BESCOM through a structured transition to a connected Oracle ERP environment on Oracle Cloud Infrastructure (OCI), linking finance, HR, supply chain, and asset management under a coordinated framework.

Finance and Accounting Management

• Maintained accurate financial tracking through Oracle GL, AP, and AR modules.
• Sharpened cash visibility using Fixed Assets, iExpense, and Budgeting features within Oracle ERP software.

Human Resource Management System (HRMS)

• Recalibrated payroll automation, time & labor, benefits management powered by Oracle HCM Software.
• Employee self-service options with secure data on Oracle Fusion HCM, improving workflow transparency.

Enterprise Asset Management

• Asset lifecycle management integrated into Oracle ERP dashboards.
• Anchored maintenance, inventory, and facility oversight using Oracle Cloud Infrastructure (OCI).

Materials Management

• Rationalized procurement and vendor coordination with Oracle Integration Cloud.
• Enhanced stock valuation and inventory control via Oracle Fusion Cloud analytics.

Project Management

• Budgeting, forecasting, and resource allocation are tracked through Oracle ERP dashboards.
• Automated reporting and issue handling with Oracle Analytics Services.

Quality Management

• Real-time defect tracking with Oracle Cloud Infrastructure (OCI) data pipelines.
• Compliance audits and corrective action monitoring using Oracle ERP quality tools.

Transformation Highlights with Ekfrazo’s

The Oracle ERP implementation for BESCOM delivered significant improvements:

• Faster decision-making through unified Oracle data insights.
• Improved governance and control across Oracle ERP and HCM modules.
• Cost reduction through automation enabled by Oracle Cloud.
• End-to-end process visibility for finance, HR, and supply chain via Oracle Fusion Cloud.

The Impact

The Oracle ERP and cloud deployment transformed BESCOM’s core operations. Financial processes became faster and more accurate, with month-end closing completed 40% quicker and routine tasks reduced by 55%. Data across finance, HR, procurement, and asset management became consistent and reliable, resulting in 70% higher accuracy and compliance across all modules.

HR operations were streamlined with automated payroll, time tracking, and employee self-service, improving transparency and reducing manual errors. Procurement and asset management gained precise control over inventory, vendor coordination, and asset lifecycles, enabling efficient resource use and stronger oversight.

Project management and quality processes became more structured, with budgets, forecasts, and resource allocation tracked in real time. Compliance monitoring and defect tracking were automated, ensuring faster corrective actions and consistent adherence to standards.

Overall, BESCOM achieved a unified system that connects all key functions, reduces manual work, ensures accurate data, and provides clear visibility across operations. This strengthened the company’s ability to manage power distribution efficiently for over 20 million customers while creating a scalable foundation for future growth.