Redefining customer engagement, Employee Experiences and Everyday operations.
Elevate Every Interaction. Make CX Your Competitive Edge!
Today’s customers expect intelligent, intuitive, and instant experiences. Our AI-powered CX solutions personalize engagement, resolve issues faster, and turn every touchpoint into an opportunity to build lasting relationships.
From chatbots to customer journey orchestration, we help you deliver delight at scale.
Empower Your Workforce with Intelligent Tools and Insights
Happy, productive employees are the foundation of agile enterprises. We help organizations streamline workflows, eliminate repetitive tasks, and provide contextual support with AI-powered systems that adapt to individual roles.
Because great employee experiences drive great business outcomes.
Streamline Operations. Unlock Efficiency. Drive Innovation.
Operational silos and manual processes slow down growth. Our AI-driven OX solutions bring visibility, automation, and intelligence across your enterprise functions from IT to logistics, finance to compliance.
Reimagine how your organization runs with systems that think, adapt, and optimize in real time.
Engineering AI Experiences That Matter!
We’re on a mission to redefine how businesses interact with customers, empower employees, and run operations through the transformative power of Artificial Intelligence.
With deep expertise across CX, EX, and OX domains, we build intelligent, human-centered solutions that help enterprises innovate faster, operate smarter, and deliver value at scale. Our partnerships with global enterprises and a relentless focus on outcomes have made us a trusted ally in the journey toward digital excellence.
With deep expertise across CX, EX, and OX domains, we build intelligent, human-centered solutions that help enterprises innovate faster, operate smarter, and deliver value at scale. Our partnerships with global enterprises and a relentless focus on outcomes have made us a trusted ally in the journey toward digital excellence.
We don’t just implement AI, we make it work for your business!
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Case Studies
Reinforcing MTN’s Review Flow with Smart Automation
A hidden input flaw was silently crashing MTN eShop’s product review page. Ekfrazo stepped in with automation-first QA, secure coding, and real-time validation – eliminating failures and strengthening platform resilience without slowing down delivery.
Case Studies
Accelerating Forex Vendor Onboarding with Intelligent Workflow Automation
A complex, multi-stage approval process was slowing down onboarding and testing. We streamlined the entire workflow through automation, enabling faster releases, improved accuracy, and greater confidence in every deployment.
Case Studies
Digitizing Dispatch and Operations for Trucklink’s Multi-Hub Logistics
Trucklink’s manual, paper-based workflows were causing delays, errors, and data gaps across hubs. Ekfrazo built a cloud-based admin dashboard that streamlined onboarding, dispatch, accounting, and reporting – driving real-time visibility and operational efficiency at scale.
Case Studies
How Robas Research Transformed Digital Surveys with Automation
A custom-built research platform that accelerated delivery, increased panel engagement, and scaled globally with ease.
Case Studies
Re-architecting the MoMo PSB App for Speed, Stability, and Scalability
As the app grew, performance issues and code complexity began to slow things down. Ekfrazo streamlined the architecture, optimized SDK usage, and implemented robust QA workflows transforming MoMo PSB into a lighter, faster, and more reliable mobile banking experience.
Case Studies
Digitizing NIUM’s Forex & Remittance Operations with a Scalable, API-First Platform
A custom-built research platform that accelerated delivery, increased panel engagement, and scaled globally with ease.
Case Studies
Building MTN Play: A Mobile-First OTT Platform Optimized for Scale and Speed
MTN needed a seamless, low-bandwidth streaming platform to serve millions of users across Nigeria. Ekfrazo delivered a custom-built CMS, lightweight video player, and real-time analytics system designed for performance, engagement, and easy content management.
Case Studies
Salesforce CPQ Implementation for Scalable Quote-to-Contract Automation
To streamline global sales operations, a leading automation company partnered with Ekfrazo to build a robust Salesforce CPQ solution – enabling partner self-service, real-time pricing, and automated quote renewals across regions.
Case Studies
Reinforcing MTN’s Review Flow with Smart Automation
A hidden input flaw was silently crashing MTN eShop’s product review page. Ekfrazo stepped in with automation-first QA, secure coding, and real-time validation – eliminating failures and strengthening platform resilience without slowing down delivery.
Case Studies
Accelerating Forex Vendor Onboarding with Intelligent Workflow Automation
A complex, multi-stage approval process was slowing down onboarding and testing. We streamlined the entire workflow through automation, enabling faster releases, improved accuracy, and greater confidence in every deployment.
Case Studies
Digitizing Dispatch and Operations for Trucklink’s Multi-Hub Logistics
Trucklink’s manual, paper-based workflows were causing delays, errors, and data gaps across hubs. Ekfrazo built a cloud-based admin dashboard that streamlined onboarding, dispatch, accounting, and reporting – driving real-time visibility and operational efficiency at scale.
Case Studies
How Robas Research Transformed Digital Surveys with Automation
A custom-built research platform that accelerated delivery, increased panel engagement, and scaled globally with ease.
Case Studies
Re-architecting the MoMo PSB App for Speed, Stability, and Scalability
As the app grew, performance issues and code complexity began to slow things down. Ekfrazo streamlined the architecture, optimized SDK usage, and implemented robust QA workflows transforming MoMo PSB into a lighter, faster, and more reliable mobile banking experience.
Case Studies
Digitizing NIUM’s Forex & Remittance Operations with a Scalable, API-First Platform
A custom-built research platform that accelerated delivery, increased panel engagement, and scaled globally with ease.
Case Studies
Building MTN Play: A Mobile-First OTT Platform Optimized for Scale and Speed
MTN needed a seamless, low-bandwidth streaming platform to serve millions of users across Nigeria. Ekfrazo delivered a custom-built CMS, lightweight video player, and real-time analytics system designed for performance, engagement, and easy content management.
Case Studies
Salesforce CPQ Implementation for Scalable Quote-to-Contract Automation
To streamline global sales operations, a leading automation company partnered with Ekfrazo to build a robust Salesforce CPQ solution – enabling partner self-service, real-time pricing, and automated quote renewals across regions.
Case Studies
Reinforcing MTN’s Review Flow with Smart Automation
A hidden input flaw was silently crashing MTN eShop’s product review page. Ekfrazo stepped in with automation-first QA, secure coding, and real-time validation – eliminating failures and strengthening platform resilience without slowing down delivery.
Our Ecosystem Is Your Advantage.
We don’t go it alone and we don’t believe you should have to, either.
Our trusted alliances with global tech leaders help us bring the best of platforms, people, and innovation to every solution we build.
Together, we make transformation real!
Latest From Our Labs
July 28, 2025
In today’s digital economy, relevance is the currency. Audiences don’t just prefer personalized...
July 23, 2025
In the manufacturing world, quality assurance has long walked a tightrope between speed...
July 15, 2025
The telecom industry today stands at a pivotal juncture. With 5G in widespread...
July 7, 2025
In a world where industries are rapidly transforming through automation and digital intelligence,...
Let’s Turn Your Vision Into Reality.
AI powered Experiences: Redefining customer engagement, Employee Experiences and Everyday operations.
