Who We Are,
Shapes
What We Build

Who We Are,
Shapes
What We Build

Ekfrazo Technologies is a Bengaluru-based AI and digital transformation company. We help enterprises improve how they serve customers, support employees, and run day-to-day operations via AI-powered technology built for real business outcomes.

Our Journey

INNOVATION

Ekfrazo Technologies began in 2015 as a small, purpose-driven team led by founder Nithesh Hegde. From our early days serving clients across Ireland, the USA, and India – including names like Cisco ThingQbator, Hexaware, and Biovet – we’ve been united by a deep belief: that technology should not only solve problems but shape better experiences.

Over the years, we’ve evolved into a global company with a growing presence in Bangalore, Mumbai, Nigeria, South Africa, and the USA. As our team expanded, so did our focus – building intelligence-first solutions across Customer Experience (CX), Employee Experience (EX), and Operational Experience (OX). Today, we design systems that help businesses think faster, serve smarter, and work better.

2015

The Beginning

Ekfrazo Technologies was founded by Nithesh Hegde as a proprietorship, delivering technology solutions to clients across India, Ireland, and the USA. Early collaborations included Cisco ThingQbator, Hexaware, Biovet, and Ella Foods.

2017

Building Our Foundation

Expanded service capabilities across web, mobile, and digital platforms – laying the groundwork for intelligent solution development. Began establishing a presence in high-impact sectors like food tech and healthcare.

2019

Investing in Intelligence

Strengthened delivery operations and began investing in AI-driven product experimentation. Early concepts for intelligent support systems and automated operational tools were explored.

2022

Strategic Pivot to Experiences

Shifted strategic focus toward building experience-centric solutions. Core thesis developed around enhancing Customer Experience (CX), Employee Experience (EX), and Operational Experience (OX) through AI and automation.

2024

Scaling Global Impact:

Expanded global footprint with presence in Bangalore, Mumbai, Nigeria, South Africa, and the USA. Built a larger cross-functional team aligned with the company’s growing product and services ecosystem.

Our Mission & Vision

Making Intelligence Accessible, Intentional, and Impactful: We’re on a mission to design intelligent systems that simplify how businesses operate, engage, and grow. By focusing on real-world outcomes across CX, EX, and OX, we help teams unlock clarity, speed, and purpose in everything they do.

To Be the Experience Layer Powering the Future of Work: We envision a world where technology doesn’t just support work – it transforms it. A world where intelligent experiences drive decision-making, elevate human potential, and become the quiet force behind every great company.

Our Core Values

Partnership

We work as true collaborators – embedding ourselves in your vision, your challenges, and your long-term growth journey.

Innovation

We pursue progress with purpose, using emerging technologies to solve real business problems, not just to follow trends.

Excellence

We deliver with precision and pride, holding every line of code, strategy, and execution to uncompromising standards.

Integrity

We believe in honest dialogue, transparent delivery, and results that speak for themselves – always built on trust.

Empathy

We put ourselves in your shoes – designing every experience with your users, your teams, and your outcomes in mind.

Our Leadership

Nithesh Hegde

Founder & CEO

Nithesh started Ekfrazo in 2015 with the belief that technology should make businesses better at serving people & not just more complicated to run. Over 10 years, he has grown the company from a Bengaluru startup into a five-country operation with Fortune 500 clients across Africa, India, and the Americas.

Shailesh Sinha

Co-founder

With over 30 years in global IT across financial services, manufacturing, and telecoms, Mr. Shailesh Sinha brings hard-earned, cross-industry knowledge to every major decision at Ekfrazo. He is the reason our delivery holds up at enterprise scale and under real-world pressure.

Prashanth Satyasandha

Chief Delivery Officer

Prashanth spent years building delivery organizations at Wipro Technologies before going on to serve as Director of IT Delivery at Schneider Electric. He joins Ekfrazo as Chief Delivery Officer, bringing the operational discipline that keeps large, complex programs running exactly as they should.

Amit Saxena

Data & AI/ML Competency Lead

20+ years of experience leading AI, Data Engineering, and digital transformation initiatives across OLA, Societe Generale Global Solution Center, and Wipro Technologies. Amit leads Ekfrazo’s Data & AI/ML practice, helping organizations build scalable data platforms, machine learning solutions, and data-driven business strategies.

M V Sreenivasa

ERP Competency Lead

From leading SAP and Oracle programs at Wipro Technologies to serving as Global Oracle Practice Head at Schneider Electric, MVS has spent his career at the complex end of enterprise ERP. He brings that depth of experience to Ekfrazo as we continue building our ERP practice for global clients.

Engineering AI Experiences That Matter!

We’re on a mission to redefine how businesses interact with customers, empower employees, and run operations through the transformative power of Artificial Intelligence.

With deep expertise across CX, EX, and OX domains, we build intelligent, human-centered solutions that help enterprises innovate faster, operate smarter, and deliver value at scale. Our partnerships with global enterprises and a relentless focus on outcomes have made us a trusted ally in the journey toward digital excellence.
 

We don’t just implement AI, we make it work for your business!

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