Presenting the forefront
of AEM excellence
Shaping the Future of
the Telecom Industry















Shaping the Future of
the Telecom Industry
Solving Telecom’s Digital Bottlenecks End to End
Telecom operators today face shrinking margins, rising customer churn, and fragmented digital journeys. Legacy systems slow down innovation, while siloed platforms make it nearly impossible to deliver the seamless, personalized experience customers now expect. Most e-commerce and self-care efforts remain basic, underperforming, and hard to scale. Add to that the pressure of staying relevant in a hypercompetitive market, and digital transformation often feels like a moving target.
At Ekfrazo, we help telecom brands turn these challenges into growth levers. From launching full-stack eShop platforms and super apps to enabling predictive AI and self-service, we build modular digital ecosystems that unify experiences across touchpoints. Every solution is built for scale, agility, and real-world complexity – not just front-end polish. So whether you’re solving for revenue, retention, or reach, we help you deliver experiences your customers value and your business can grow on.
Adobe Experience & CX Audit
eShop & Platform Modernization
Support & Operations Automation
App Development & Gamified Engagement
Cybersecurity Services
Quality Assurance & Testing (TaaS)
From Delay to Delight for MTN: Ekfrazo’s AI Customer Service Overhaul
From Delay to Delight for MTN: Ekfrazo’s AI Customer Service Overhaul
Reinforcing MTN’s Review Flow with Smart Automation
Case Studies
Reinforcing MTN’s Review Flow with Smart Automation
Case Studies
Accelerating Forex Vendor Onboarding with Intelligent Workflow Automation
Case Studies
Digitizing Dispatch and Operations for Trucklink’s Multi-Hub Logistics
Case Studies
How Robas Research Transformed Digital Surveys with Automation
Case Studies
Re-architecting the MoMo PSB App for Speed, Stability, and Scalability
Case Studies
Digitizing NIUM’s Forex & Remittance Operations with a Scalable, API-First Platform
Case Studies
Building MTN Play: A Mobile-First OTT Platform Optimized for Scale and Speed
Case Studies
Salesforce CPQ Implementation for Scalable Quote-to-Contract Automation
What our clients say
Working with the Ekfrazo & Dataseed team has been a wonderful experience. Their understanding of our vision and customer needs made all the difference in bringing the AU Multi-Currency Forex Card to life. From brainstorming ideas to perfecting the final product, they were with us every step of the way- proactive, collaborative, and truly committed. It’s been a partnership built on trust and shared passion for innovation.
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