Presenting the forefront
of AEM excellence









Shaping the Future of
the Telecom Industry














Shaping the Future of
the Telecom Industry









Solving Telecom’s Digital Bottlenecks End to End
Telecom operators today face shrinking margins, rising customer churn, and fragmented digital journeys. Legacy systems slow down innovation, while siloed platforms make it nearly impossible to deliver the seamless, personalized experience customers now expect. Most e-commerce and self-care efforts remain basic, underperforming, and hard to scale. Add to that the pressure of staying relevant in a hypercompetitive market, and digital transformation often feels like a moving target.
At Ekfrazo, we help telecom brands turn these challenges into growth levers. From launching full-stack eShop platforms and super apps to enabling predictive AI and self-service, we build modular digital ecosystems that unify experiences across touchpoints. Every solution is built for scale, agility, and real-world complexity – not just front-end polish. So whether you’re solving for revenue, retention, or reach, we help you deliver experiences your customers value and your business can grow on.

Adobe Experience & CX Audit

eShop & Platform Modernization

Support & Operations Automation

App Development & Gamified Engagement

Cybersecurity Services

Quality Assurance & Testing (TaaS)

From Delay to Delight for MTN: Ekfrazo’s AI Customer Service Overhaul
From Delay to Delight for MTN: Ekfrazo’s AI Customer Service Overhaul


Reinforcing MTN’s Review Flow with Smart Automation

Case Studies
Reinforcing MTN’s Review Flow with Smart Automation
Case Studies
Accelerating Forex Vendor Onboarding with Intelligent Workflow Automation


Case Studies
Digitizing Dispatch and Operations for Trucklink’s Multi-Hub Logistics
Case Studies
How Robas Research Transformed Digital Surveys with Automation


Case Studies
Re-architecting the MoMo PSB App for Speed, Stability, and Scalability
Case Studies
Digitizing NIUM’s Forex & Remittance Operations with a Scalable, API-First Platform


Case Studies
Building MTN Play: A Mobile-First OTT Platform Optimized for Scale and Speed
Case Studies
Salesforce CPQ Implementation for Scalable Quote-to-Contract Automation

Latest From Our Labs
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