Redefining customer engagement, Employee Experiences and Everyday operations.

Elevate Every Interaction. Make CX Your Competitive Edge!

Today’s customers expect intelligent, intuitive, and instant experiences. Our AI-powered CX solutions personalize engagement, resolve issues faster, and turn every touchpoint into an opportunity to build lasting relationships.
From chatbots to customer journey orchestration, we help you deliver delight at scale.

Empower Your Workforce with Intelligent Tools and Insights

Happy, productive employees are the foundation of agile enterprises. We help organizations streamline workflows, eliminate repetitive tasks, and provide contextual support with AI-powered systems that adapt to individual roles.
Because great employee experiences drive great business outcomes.

Streamline Operations. Unlock Efficiency. Drive Innovation.

Operational silos and manual processes slow down growth. Our AI-driven OX solutions bring visibility, automation, and intelligence across your enterprise functions from IT to logistics, finance to compliance.
Reimagine how your organization runs with systems that think, adapt, and optimize in real time.

Engineering AI Experiences That Matter!

We’re on a mission to redefine how businesses interact with customers, empower employees, and run operations through the transformative power of Artificial Intelligence.

With deep expertise across CX, EX, and OX domains, we build intelligent, human-centered solutions that help enterprises innovate faster, operate smarter, and deliver value at scale. Our partnerships with global enterprises and a relentless focus on outcomes have made us a trusted ally in the journey toward digital excellence.

We don’t just implement AI, we make it work for your business!

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Case Studies

Reinforcing MTN’s Review Flow with Smart Automation

A hidden input flaw was silently crashing MTN eShop’s product review page. Ekfrazo stepped in with automation-first QA, secure coding, and real-time validation – eliminating failures and strengthening platform resilience without slowing down delivery.

Our Ecosystem Is Your Advantage.

We don’t do it alone and we don’t believe you should have to, either.

Our trusted alliances with global tech leaders help us bring the best of platforms, people, and innovation to every solution we build.

Together, we make transformation real!

What our clients say

Hitesh Mehta Deputy CFO, Roofings Group, Uganda

Working with the Ekfrazo team was a great experience. They were responsive, collaborative, and delivered exactly what we needed. When we showcased the project to our senior management during the office opening, everyone was very pleased with the outcome.

Bukola Ajayi General Manager, MTN Nigeria

I would like to appreciate Ekfrazo team’s continuous efforts in ensuring we meet our commitments. Against all the odds, the team has always shown commendable efforts. It was a dream came through as we commercially launched eShop App. A big thank you to everyone involved.

MTN Nigeria

Congratulations on the successful implementation of the Ansible-based Oracle DB and AVI Switchover Automation for MTN Nigeria. This milestone was made possible through the dedication, collaboration, and unwavering support of the Ekfrazo team.

Roofings Group Group CFO

We appreciate the Ekfrazo team for their constant support and collaboration. This milestone wouldn’t have been possible without their commitment and teamwork. The new website launch was a proud moment, and we look forward to continuing this journey together.

Kouladerou Tia Sr. Manager EIS & IT Governance, MTN CDI

Thanks to the Ekfrazo team for delivering quality work, conducting VAPT and implementing FortiWeb in 2024, and providing a strategic approach to security for 2025.

Team AU Small Finance Bank

Working with the Ekfrazo & Dataseed team has been a wonderful experience. Their understanding of our vision and customer needs made all the difference in bringing the AU Multi-Currency Forex Card to life. From brainstorming ideas to perfecting the final product, they were with us every step of the way- proactive, collaborative, and truly committed. It’s been a partnership built on trust and shared passion for innovation.

Latest From Our Labs

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In today’s digital economy, relevance is the currency. Audiences don’t just prefer personalized...

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In the manufacturing world, quality assurance has long walked a tightrope between speed...

July 15, 2025

The telecom industry today stands at a pivotal juncture. With 5G in widespread...

July 7, 2025

In a world where industries are rapidly transforming through automation and digital intelligence,...

Let’s Turn Your Vision Into Reality.

AI powered Experiences: Redefining customer engagement, Employee Experiences and Everyday operations.