Summary

Unplanned downtime can throw a wrench in the gears of any enterprise. Applications may fail due to memory leaks, resource exhaustion, or unexpected errors, disrupting user experience and business continuity. Ekfrazo, a trusted Red Hat service provider, implemented Red Hat Ansible EDA with AWX to create a self-healing infrastructure that detects failures in real time and remediates them automatically. This approach demonstrates the power of Red Hat automation services in turning reactive recovery into proactive IT management.

Business Challenge

Even minor service failures can snowball into revenue losses and frustrated users. Manual recovery processes slowed response times, leaving the client exposed to avoidable downtime. The organization needed a solution powered by Red Hat automation services that could: 

• Continuous monitoring of critical services
• Instant detection of crashes (e.g., Flask app failures)
• Automated remediation without human dependency
• Reduced downtime and operational risk

Solution Approach — Red Hat Ansible EDA with AWX

Ekfrazo built a self-healing architecture using Red Hat Ansible services and enterprise Red Hat solutions to ensure reliable IT operations. By applying Red Hat automation services and Red Hat services consulting, the solution aligned automated workflows with internal policies and compliance standards:

• Detect Failures:
  Prometheus Alertmanager continuously monitors system health, flagging issues like high memory usage, service downtime, or unexpected errors.
• Trigger Automation:
  Webhooks from Alertmanager activate AWX Event-Driven Automation (EDA) workflows.
• Automated Remediation:
  Red Hat Ansible EDA rulebooks execute predefined actions, including:
  • Restarting application services automatically
  • Notifying teams through Slack or email alerts
  • Minimizing manual involvement

Ekfrazo applied Red Hat Ansible automation consulting and Red Hat automation services to automate key IT tasks, cut down manual work, and keep systems running smoothly and in line with compliance standards across critical systems.

The Impact

With Red Hat Ansible services and Red Hat automation services in place, the client now operates a self-healing infrastructure. Downtime dropped sharply, while service availability improved. Automated monitoring and remediation addressed issues before they could escalate, enhancing user experience and operational efficiency. Guided by Ekfrazo’s Red Hat services consulting, the client achieved continuous availability across essential systems. This deployment also lays a strong foundation for future automation initiatives, showing how enterprise Red Hat solutions can deliver measurable results while keeping IT operations one step ahead.