Client Overview

MTN Nigeria, a leading telecom provider in Africa, operates infrastructure that serves millions of subscribers. The company relied on Oracle Database and Application Load Balancer (AVI ALB) for mission-critical services. Manual switchovers were slow and prone to mistakes, prompting the need for Oracle Database automation, ALB switchover automation, and automated Oracle database switchover for telecom providers to improve execution speed and operational accuracy.

The Challenge

MTN’s Nigeria database and load balancer switchover process was manual, time-consuming, and error-prone, facing multiple operational hurdles:

• Manual Oracle DB failover and ALB configuration increased the risk of service interruptions
• Lack of real-time validation delayed problem detection during switchovers.
• Manual processes delayed ALB Switchover Automation execution.
• Absence of automated monitoring or logging complicated error tracking.

These challenges made it difficult to reduce downtime during Oracle database failover and maintain consistent telecom operations.

Ekfrazo’s Solution – Automation Framework

Ekfrazo Technologies deployed an Ansible Automation Platform to manage Oracle Database (DB) primary/standby switchovers and AVI ALB traffic flows.

 The automation included:

• Automated Oracle Database switchover with pre- and post-validation to reduce downtime during Oracle database failover.
• ALB Switchover Automation with real-time traffic routing and rollback mechanisms for operational safety.
• Integrated monitoring and logging for audit trails and process visibility.
• Adherence to Oracle DB and ALB failover automation best practices.

The solution minimized manual steps and established a more controlled, predictable switchover process, enabling MTN Nigeria to operate efficiently during failovers.

Business Outcomes

• 99% reduction in manual effort through Oracle Database automation.
• 50% faster ALB switchover execution.
• 0 service interruptions for subscribers thanks to Application Load Balancer Automation
• Framework prepared for additional Oracle Cloud Automation initiatives.

The Impact

By automating Oracle Database and AVI ALB switchovers, MTN Nigeria achieved:

• Faster database failovers and ALB configuration changes.
• Reduced human error and operational bottlenecks.
• A repeatable process following Oracle DB and ALB failover automation best practices.
• Efficient management of high-volume telecom operations using Ansible Automation Platform.

Ekfrazo Technologies’ implementation demonstrates how Oracle Database automation and ALB switchover automation can simplify complex telecom processes while maintaining operational continuity and preparing infrastructure for high-demand scenarios.  MTN Nigeria can now handle large-scale Oracle Database and AVI ALB switchovers with greater precision, reducing risk and improving operational predictability